Reference

What You Agree To When You Use indo176

Using indo176 means you accept the terms set out across these pages — covering account eligibility, how your data is handled, and what we expect from your use of the platform.

Account Eligibility RulesData Handling PracticesDANA, OVO, GoPay Policy ContextJurisdiction-Dependent AccessUser Rights and Requests
indo176 What You Agree To When You Use indo176
LEGAL CONTACT PATHS

Reach Us on Policy and Account Questions

If you have a question about how a specific term applies to your account, or you want to request a change to your personal data, our support team is the right first contact. We handle policy and account questions through the channels below. Response times vary based on query type, but data requests follow a defined review path.

Live Chat Open the chat widget inside your account dashboard. Use this for account-specific legal queries — our team can pull your record and respond in context.
Email Support Send policy or data requests to our support address listed in the account help section. Email is the recommended path for formal data deletion or correction requests.
In-Account Help Centre The help centre inside your indo176 account holds copies of current policy documents, update notices, and step-by-step instructions for submitting a formal request.
HOW WE HANDLE IT

Data, Cookies, Security and Your Account Rights

We handle your account data with a consistent set of practices across login, payment, and session activity. Here is what that looks like in practice across the four areas that matter most to your account.

Data Collection and Use

We collect the information you provide at account opening and the transaction data generated when you use DANA, OVO, or GoPay. That data is used to operate your account, process withdrawals, and meet any applicable reporting obligations under Indonesian law.

Cookies and Session Tracking

We use cookies to keep your session active across mobile and desktop. You can adjust cookie preferences in your browser, but disabling them may affect how the lobby loads and whether your wallet selection is remembered between visits.

Account Security Practices

Every login triggers an OTP check sent to your registered mobile number. SSL encryption covers all data in transit between your device and our servers. If we detect unusual access — such as a new device or different region — your account is flagged for manual review before activity continues.

Requesting Changes to Your Data

You can request a copy of your stored data, ask us to correct inaccuracies, or request deletion of your account and associated records. Submit that request through email support or the in-account help centre; we confirm receipt within one business day and complete the review within the timeframe set by our policy.

Common Legal Questions About Your Account

These are the questions we hear most often about how our legal terms work, what your rights are, and how to act on them.

Eligibility depends on your location and whether access is permitted under local Indonesian law. You confirm your eligibility at the point of registration. We do not make that legal determination on your behalf.

We retain transaction records including amounts, timestamps, and the e-wallet type used. These records support withdrawal verification and are held for the retention period set in our data policy.

Yes. Submit a deletion request through email support or the in-account help centre. We confirm receipt within one business day and complete the review in line with our stated retention and deletion policy.

We flag material changes in your account notification area before they take effect. Continued use after that notice means you accept the updated terms. You can close your account via support if you do not agree.

Every login requires an OTP sent to your registered mobile number. SSL encryption protects data in transit. Logins from new devices or unexpected regions trigger a manual review before your account session continues.

The current versions are held in the help centre inside your account. We update them there whenever a change is made, so the copy you see in your account is always the version in force.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.