Reference

Terms and Conditions That Cover How We Work Together

These terms set out what you agree to when you open an account with indo176 and use any part of the lobby — from slots and live casino tables to deposits made through DANA, OVO, or GoPay.

Account eligibility appliesDANA, OVO, GoPay coveredIndonesia-region dependentSubject to local lawApplies to all lobby areas
indo176 Terms and Conditions That Cover How We Work Together
HOW WE HANDLE POLICY

Account Security and How We Apply These Terms

We handle your account data and transaction records under these terms with a clear process: access logs, wallet activity, and game history are retained as required to resolve disputes and verify compliance. Account security is your responsibility from the login step — use a strong password and do not share your credentials. If you believe your account has been accessed without your permission, contact support immediately through live chat or email so we can freeze activity and investigate.

Data Retention

We keep transaction records, account logs, and wallet history for a period necessary to resolve disputes and meet any applicable regional compliance requirements.

Account Security

You own responsibility for your login. Any session carried out under your credentials — including DANA or OVO wallet-linked activity — is attributed to your account.

Cookie and Session Policy

We use session cookies to keep you logged in and to track wallet-payment flows. You can manage cookie settings via your browser, but some account functions may not work without them.

Requesting Changes

To request a correction to your account details or challenge a term's application to your situation, contact support by email with your account ID and the relevant transaction reference.

CONTACT FOR TERMS

How to Reach Us About These Terms

If anything in these terms is unclear or you believe a condition has been applied incorrectly to your account, our support team is the right first step. You can raise a terms-related query through live chat, by email, or via the in-app help section. We aim to respond to account and policy questions promptly so your access is not disrupted longer than necessary.

Team online

Live Chat

Open the chat window from the lobby or account dashboard. Use this for quick terms clarifications, wallet query context, or account-access questions during active sessions.

Email Support

Send your terms-related query to our support address found in the account help section. Include your account ID and the specific clause or transaction you are asking about.

In-App Help

The help section inside your indo176 account links directly to policy documents and lets you submit a support ticket tied to your account for faster resolution.

Questions We Get Asked About These Terms

These are the account and policy questions we hear most often. If your question is not here, reach out through live chat or the in-app help section and we will point you to the right part of the terms.

They apply from the moment you create an account with indo176. Every lobby action, wallet deposit via DANA, OVO, or GoPay, and withdrawal request falls under these terms.

We will notify you of significant changes via your registered contact before they take effect. Continued use of your account after notification counts as acceptance of the updated terms.

We may suspend or close your account depending on the nature of the breach. We will contact you through your registered account details before taking any permanent action where possible.

Yes. All wallet transactions are subject to these terms at the time they are made. Third-party e-wallet delays outside our control are not covered by our liability, as stated in the policy detail.

Contact support by email with your account ID and the specific decision or transaction reference. We will review within a reasonable period and respond to your registered contact.

Access and specific features depend on local law and eligible regions. Where local law restricts any part of the service, those restrictions take precedence over what is written in these terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.